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OfficeMate Software Solutions University (OSSU)
OfficeMate Software Solutions University (OSSU) offers the following OfficeMate, ExamWRITER, and iPoint VTO training options:OSSU Group Courses
We offer online courses powered by WebEx that you can complete from the convenience of your home or office. You see exactly what our trainers are doing on your computer monitor while listening to their live, step-by-step explanations over the telephone. Six months of unlimited group online courses are included with each software license that you purchase. Additional courses after the initial six month period are $90.00 per hour.
Access a list of course descriptions and a class schedule on our Web site. To participate in an OSSU group online course, choose a course, date, and time that is best for you and register online or call 800.269.3666, select option 3, and then select option 1. You must have a high-speed Internet DSL, cable, or T1 connection in order to successfully view OSSU online courses.
Private online courses powered by WebEx can be scheduled at a time that is mutually convenient for your office and our trainers to cover particular areas of concern specific to your office. These courses are available only after you’ve completed your regularly scheduled OSSU group online courses. Each private course is $150.00 per hour. Call our training department at 800.269.3666, select option 3, and then select option 1 to schedule private courses. You must have a high-speed Internet DSL, cable, or T1 connection in order to successfully view OSSU online courses.
Our iTrain tutorial videos must be viewed by all new clients before participating in OSSU group online courses. These tutorials are not just for new OfficeMate, ExamWRITER, and OfficeMate Enterprise clients though; view these informative and educational videos if you are a new employee at a practice, to refresh your software program knowledge, and for reference when you need help answering a question about OfficeMate, ExamWRITER, or OfficeMate Enterprise. Our OSSU trainers keep these videos up-to-date with the latest program features at all times.
These recorded videos are available at no charge, 24x7x365, and can be viewed as many times as desired. To view the OfficeMate iTrain videos, click here; to view the ExamWRITER iTrain videos, click here; and to view the OfficeMate Enterprise iTrain videos, click here. You must have a high-speed Internet DSL, cable, or T1 connection in order to successfully view OSSU iTrain recorded training sessions.
An OfficeMate Onsite Consultant will come to your office to work with you and your staff to improve your understanding of your software's functionality. The Onsite Consultant will also help you "go live" with the software in your office. Call our training department at 800.269.3666, select option 3, and then select option 1 to receive a price quote for an onsite consultation.
We recognize the importance of empowering you to use every facet of your software. For this reason, we are dedicated to providing comprehensive education programs in conjunction with major eyecare conferences across the United States throughout the year. These courses are designed for both doctors and staff who have been using OfficeMate and/or ExamWRITER for six months to several years and have a fundamental knowledge of the programs. OfficeMate practice management courses provide solutions for real-life, everyday challenges, such as marketing, billing, and inventory control. ExamWRITER electronic medical records courses address documentation guidelines, patient flow, creating templates, and the outlook of today's technology integrated practice.
Registration for each of these one-day education and training courses is $350 per seat and includes breakfast, lunch, snacks, and course materials. There is a 20% discount on registration fees for each additional seat purchased by the same practice.
Access a list of course descriptions and a conference schedule here. To participate in an Educational Conference, choose a conference, course track, and date and register online here or call 800.269.3666, select option 3, and then select option 2 for Educational Conference and Webinar registrations.We host several one-hour educational Webinars throughout the year. These sessions are taught by industry-recognized speakers. Many of these Webinars are approved for industry continuing education (CE) credits. To access a list of upcoming Webinars and review session speakers and outlines, click here.
Registration is $30.00 per office plus $10.00 per employee applying for CE credit. For Webinars that offer CE credit, a test will be e-mailed to all participants who have registered as needing CE credits at the end of the class. After the test is completed and returned to OfficeMate Software Solutions University, the CE will be issued.
To register for Webinars, click here, or call 800.269.3666, select option 3, and then select option 2 for Educational Conference and Webinar registrations. You must have a high-speed Internet DSL, cable, or T1 connection in order to successfully view OSSU Webinars.Online help is available within OfficeMate and ExamWRITER. Click Help on the toolbar and select Help Topics, or press the F1 key to access a complete user’s guide. You can press the F1 key anywhere within OfficeMate and ExamWRITER to access help for the screen that you are viewing.
You can access a printable PDF version of the user’s guide by clicking Help on the OfficeMate or ExamWRITER toolbar and selecting User’s Guide. The user’s guides are also available on our Web site.
For more information, course listings, schedules, and to register for classes, call 800.269.3666 and select option 3 or e-mail ossu@officemate.net.

