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System Requirements

OfficeMate Software Solutions suggests using Dell and IBM computers. The following sections explain the system terminology and describe the software, hardware, and network system specifications that are required when using iPoint VTO:

• System Terminology
• Software Specifications
• Hardware Specifications
• Network Specifications

System Terminology

client or workstation	A computer that is connected to the server and relies on the server for data files and network connections.
dedicated server network	A network in which one computer is designated as the server and only handles network administration tasks. Other computers, or clients, are dependent on the server for network connections. A dedicated server is recommended for large networks with more than three users. Dedicated server networks are fast and can handle multiple users.
network	A physically interconnected group of computers running software that allows them to share files and resources.
peer-to-peer network	A network in which all of the computers can be used as clients and servers. Typically data files are stored on just one of the computers (the server) and the other computers communicate with it to retrieve and store data. Peer-to-peer networks are suitable for small networks with up to three computers; a dedicated server is required for large networks.
printer server	A computer (either a client or a server) that has a printer physically attached to it. Other workstations may print to the printer via the network, but print jobs are controlled by the print server.
server	A computer running administrative software that controls access to the network and its resources. The server acts as the network’s file cabinet, providing data files to other computers on the network.

Software Specifications

Software	Recommendation	Minimum Requirement	Notes
Operating System	Windows® XP Professional; Windows® 2003 Server (servers)	Windows® 2000 Professional; Windows® 2000 Server (servers)	Install the latest service pack and critical updates for your operating system. Windows® XP Home and Windows® XP Media Center Edition are not recommended for office environments. For information about the differences between Windows® XP Home Edition and Professional Edition, click here. Ensure that your computer is certified for the operating system that you are using. For information about the OfficeMate Suite and Windows® Vista, click here.

Hardware Specifications

Note: OfficeMate Software Solutions highly recommends employing certified operating system and networking technicians to install and manage your computer systems. OfficeMate does not provide support for your computer systems.

Hardware	Recommendation	Minimum Requirement	Notes
Workstation Processor	Intel® Pentium® D, 3.0 GHz	Intel® Pentium® 4, 2.0 GHz	iPoint VTO is compatible with all x86 processors, including x64 and dual-core processors.
Server Processor	Intel® Xeon® 3000	Intel® Core Duo	If you are using Microsoft Exchange Server, ensure that you are using 1–2 GB RAM.
RAM on Workstations	1 GB or higher	512 MB	Memory has a significant impact on your system performance. Using 512 MB or higher RAM in each computer will noticeably improve performance.
RAM on Servers	More than 1 GB or higher, depending on how many workstations and services the server is hosting	1 GB or higher	Memory has a significant impact on your system performance. Using 1 GB or higher RAM in the server will noticeably improve performance.
Hard Drive	40 GB or higher with at least 1 GB free 7200/10k RPM is recommended for servers.	1 GB free	iPoint VTO will occupy approximately 1 GB of hard drive space; this figure does not include patient data.
USB Port to Connect Camera	1 available USB 2.0 port	1 available USB 2.0 port
Monitor	19-inch to 17-inch	15-inch	Flat LCD screens are recommended with a minimum resolution of 1024 x 768 pixels. Wide-screen monitors are not supported at this time.
Monitor and Video Adapter	1024 x 768 pixels 32-bit color enabled	800 x 600 pixels 24-bit color enabled	iPoint VTO requires 24-bit color.
Printer	HP 4x6 photo printer	Any color printer
Fax Modem and Internet Connection	High-speed Internet DSL, cable, or T1 connection	3Com, US Robotics External 56k (fax modem) High-speed Internet DSL, cable, or T1 connection	High-speed DSL or cable modems are recommended for Internet access and iPoint VTO training and support.
Uninterruptible Power Supply (UPS)	UPS on each workstation and file server	UPS on file server	Electric power is not always delivered to your outlets in perfect condition. Fluctuations can impact your computer’s performance. A total loss of power can damage your data if your system was running at the time of a power loss. A UPS with line conditioning capabilities can help control the level of power coming to your system. In the event of a power loss, a UPS contains a backup battery to keep your computer running long enough to safely shut it down.

Network Specifications

The recommended network configuration uses a dedicated Windows® 2000 Server operating system with Windows® XP Professional installed on each computer. iPoint VTO can be used with Windows® peer-to-peer networks for configurations of three or fewer computers, but for networks with more than three computers, a dedicated file server is strongly recommended. Only use TCP/IP when configuring your network.

Note: OfficeMate Software Solutions highly recommends employing certified operating system and networking technicians to install and manage your computer systems. OfficeMate does not provide support for networks.

Network Item	Recommendation	Minimum Requirement	Notes
Cables	Category 5 Twisted Pair and Shielded Twisted Pair (STP) Ethernet	Category 5 Twisted Pair and Shielded Twisted Pair (STP) Ethernet
Cards	3Com or Intel 10/100/1000 Mbps Ethernet	3Com or Intel 10/100 Mbps Ethernet
Switches	1000 Mbps transfer rates	100 Mbps transfer rates	OfficeMate Software Solutions does not recommend using hubs.
Wireless	802.11G Purchase your wireless access port and wireless network card from the same manufacturer. Enable wireless security.	802.11G Purchase your wireless access port and wireless network card from the same manufacturer. Enable wireless security.	Wireless networks offer significantly lower performance and reliability than wired networks; therefore, OfficeMate recommends hard-wired networks in environments where high performance is necessary.
Remote Access	GoToMyPC		GoToMyPC is HIPAA compliant. For more information on using GoToMyPC for remote access, go to www.gotomypc.com.