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About OfficeMate Software Solutions
For 25 years, OfficeMate Software Solutions has been providing the eyecare industry with software and solutions for efficiently managing practices and electronically storing patient records. We create software and solutions only for the eyecare industry.
OfficeMate practice management software is used by over 7,000 offices, and over 10,000 offices use OfficeMate Software Solutions products in various aspects of their business. Over 15,000 eyecare professionals use OfficeMate Software Solutions products. Our software and solutions are created based on the valued input from a team of optometrists and ophthalmologists from across the United States. As our Mission Statement says, "we always strive to exceed our clients’ expectations."
This page briefly describes the qualities that make OfficeMate Software Solutions the leader in eyecare practice management and electronic medical records software.
OfficeMate People
OfficeMate Software Solutions employs over 90 dedicated people across the United States and Canada. Our team members come from diverse backgrounds and many of them had several years' experience in the eyecare and healthcare industries prior to joining OfficeMate Software Solutions. Of our dedicated team members, 26 focus on product and software development and over 60 focus on client training and support services.
We have four office locations: Irvine, California; Salem, Ohio, Covington, Louisiana; and Peoria, Illinois. For information about our leadership team, click here.
Training
OfficeMate Software Solutions offers the most extensive and comprehensive training in the industry. We offer live, Web-based training; online prerecorded training videos, which are available 24/7; and onsite training. In addition, we offer regional training conferences held in conjunction with major eyecare shows and an annual Users' Group Meeting.
For more information about the various training opportunities we offer, click here.
Support
OfficeMate Software Solutions representatives are available to assist you from 6am to 5pm (PT) Monday through Friday. By calling our toll-free support number, 800.942.5353, you can be connected to a friendly Client Service representative who can help you with your OfficeMate Software Solutions programs. In addition, you can e-mail us at support@officemate.net or look for answers to over 1,000 questions on our online Knowledge Base.
For more information about support, click here.
To look for answers on our online Knowledge Base, click here.
Documentation
OfficeMate Software Solutions provides detailed written manuals, user's guides, and getting started guides for each of its products. Current users receive the latest documentation electronically with the latest software upgrades. In addition to the printed and electronic documentation, context-sensitive help is available at the push of a button.
Our extensive library of manuals, user's guides, and getting started guides are also available from our Web site and from our online Knowledge Base.
Software Demonstrations
Demo CDs and online demonstrations are available. For more information, call 800.269.3666 or click here.